Providing Honest and Quality Plumbing Services

Three individuals wearing blue shirts and blue jeans stand together, smiling in a casual outdoor setting.A series of orange zigzag lines arranged in a row against a clean white background.

Honesty - Respect - Integrity

HRI Plumbing proudly serves residential and commercial customers throughout Jacksonville, Springfield, New Berlin, Pleasant Plains, Rushville, IL and the surrounding area by offering the best plumbing services in the industry. Our plumbing business was created to meet the needs of our plumbing customers who appreciated our commitment to exceptional workmanship and fair prices. We’ve serviced and installed every kind of plumbing system imaginable, and we truly value the relationships we’ve developed over the years.



Our proud management team, driving local success with every decision. As a locally owned and operated business, community is at the heart of everything we do.
Three individuals wearing blue shirts and blue jeans stand together, smiling in a casual outdoor setting.A series of orange zigzag lines arranged in a row against a clean white background.
Three individuals wearing blue shirts and blue jeans stand together, smiling in a casual outdoor setting.A series of orange zigzag lines arranged in a row against a clean white background.

Honesty - Respect - Integrity

HRI Plumbing proudly serves residential and commercial customers throughout Jacksonville, Springfield, New Berlin, Pleasant Plains, Rushville, IL and the surrounding area by offering the best plumbing services in the industry. Our plumbing business was created to meet the needs of our plumbing customers who appreciated our commitment to exceptional workmanship and fair prices. We’ve serviced and installed every kind of plumbing system imaginable, and we truly value the relationships we’ve developed over the years.



Our proud management team, driving local success with every decision. As a locally owned and operated business, community is at the heart of everything we do.
Three individuals wearing blue shirts and blue jeans stand together, smiling in a casual outdoor setting.A series of orange zigzag lines arranged in a row against a clean white background.
A man and woman stand in a kitchen, focused on a laptop placed on the counter between them.A series of orange zigzag lines arranged in a row against a clean white background.

Our Commitment to Integrity

We understand you have many choices when it comes to choosing a local plumber. We believe in integrity, honesty and always putting our customer first. That’s why we offer a 100-percent satisfaction guarantee and provide 24/7 emergency service. While we serve a large area, we never apply a travel charge for service calls.
A stunning snow-covered mountain glistens in the sunlight, set against a vibrant blue sky, highlighting the serene winter scene.A white cloud outlined in blue, set against a clear sky, creating a serene and tranquil atmosphere.
A man kneels beside a toilet, focused on repairing it with tools in hand, demonstrating a hands-on approach to home maintenance.A series of orange zigzag lines arranged in a row against a clean white background.

Great Plumbing Service and Outstanding Value

If you need plumbing installation, repair or maintenance service, call the pros at HRI Plumbing. One of our friendly, courteous representatives can answer your questions and set up a convenient appointment.
A man kneels beside a toilet, focused on repairing it with tools in hand, demonstrating a hands-on approach to home maintenance.A series of orange zigzag lines arranged in a row against a clean white background.

What Makes us Different

When it comes to plumbing fixtures and piping, no one wants to pay more than they expected. That’s why we talk to our clients directly and honestly during every phase of the project. As a professional plumbing company, we understand the importance of giving our customers a comprehensive estimate that clearly explains the services we’re going to provide and how much they will cost. When a technician makes a suggestion, they’ll answer all your questions and clearly explain every option. The success of our company is based on the founding core principles we put into practice every single day:
Comprehensive Contractor Services:
The quality of the appliances, fixtures, and piping you choose is important, but the company that services your plumbing system will have the biggest impact on utility costs and convenience. We provide complete repair, installation and maintenance services that cover every part of your piping and fixtures.
Exceptional Products:
We can sell virtually every plumbing brand, but we choose to represent manufacturers that have earned a reputation for quality, innovation, and outstanding support. Our trained specialists can help you choose plumbing products that fit comfortably into your budget without compromising your comfort, efficiency or convenience.
Certified and Trained Technicians:
All of our service technicians are trained and certified to ensure they meet the highest industry standards for excellence and quality. When an HRI Plumbing technician arrives at your home or office, you can rest easy knowing your plumbing system will be repaired or installed the right way the first time.
Genuine Factory Authorized Parts:
Using third-party knockoff replacement parts may save a contractor a little money, but we’ll never use them. Using genuine factory authorized replacement parts provide better performance, and they won’t jeopardize your warranty. We stock most common parts on our service trucks, so many plumbing repairs are finished in just one visit.

Customer Testimonials

Our clients love our plumbing services and expertise!
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
They were able to send a service representative the same day I called to inquire about their services. Upon arrival Chad was very professional, informative & honest.My husband & I decided to sign for the repairs to be done the same day.I would highly recommend HRI & Chad
Mary Brockhouse
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Your Wonderful Techs Received 5 stars because they worked all day to get my Uncles pipes flushed out and installed a new Water heater.  They did an amazing job.  Thank you Troy, Chad and Troy's Son. We will recommend HRI to all our friends
Janice Cavaness
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Troy did an outstanding job with our plumbing project. He was prompt, professional, and highly skilled. From diagnosing the issue quickly to providing an effective solution, his expertise was evident throughout the entire process. Troy's friendly demeanor and attention to detail made the experience stress-free. I highly recommend Troy curtis for any plumbing needs!
Rob Boblitt
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
My request was answered immediately and an appointment was made much sooner than expected.   John came as promised, explained what I needed, and took care of the problem.  Thanks for making my day so much better!
Debra Krick
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
There was some miscommunication yesterday when the job was started but Chad came back today and worked very hard to get our problem fixed. He also explained what caused the problem which we will have to address with the landlord who owns the building we lease for our business. Would refer you to others in need of your service!
Russell D Grill
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
I contacted HRI on a Wednesday evening, had an appointment for the following Thursday to look at my water heater due to malfunction. They determined the issue and created a plan for a replacement. The technician was super friendly, and highly professional. It only took Troy a few hours to complete the installation with no mess! Will continue to do work with HRI!
Justin Lash
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
HRI staff were all knowledgeable, professional and provided outstanding service. All staff deserve beyond 5 stars. An extra shout out to technician Ernie and customer service representative Sara H thanks for providing great products and service!
Diana Fowler
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Ernie visited us last week for a septic system check.  He was on time, friendly and professional.  He provided advice on interim steps we could take to improve the performance of our system.  He also visited a second location to identify a small water leak which he quickly repaired..  Very satisfied!
Jerry Bartlett
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Very pleasant and easy to talk with. Just met Ernie. Super nice guy. Explained everything so I could understand it plus a few ideas. Have more to come later as they complete our project. They are upfront about cost and what they do. Recommend highly.
Diana Hilliard
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
They were able to send a service representative the same day I called to inquire about their services. Upon arrival Chad was very professional, informative & honest.My husband & I decided to sign for the repairs to be done the same day.I would highly recommend HRI & Chad
Mary Brockhouse
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Your Wonderful Techs Received 5 stars because they worked all day to get my Uncles pipes flushed out and installed a new Water heater.  They did an amazing job.  Thank you Troy, Chad and Troy's Son. We will recommend HRI to all our friends
Janice Cavaness
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Troy did an outstanding job with our plumbing project. He was prompt, professional, and highly skilled. From diagnosing the issue quickly to providing an effective solution, his expertise was evident throughout the entire process. Troy's friendly demeanor and attention to detail made the experience stress-free. I highly recommend Troy curtis for any plumbing needs!
Rob Boblitt
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
My request was answered immediately and an appointment was made much sooner than expected.   John came as promised, explained what I needed, and took care of the problem.  Thanks for making my day so much better!
Debra Krick
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
There was some miscommunication yesterday when the job was started but Chad came back today and worked very hard to get our problem fixed. He also explained what caused the problem which we will have to address with the landlord who owns the building we lease for our business. Would refer you to others in need of your service!
Russell D Grill
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
I contacted HRI on a Wednesday evening, had an appointment for the following Thursday to look at my water heater due to malfunction. They determined the issue and created a plan for a replacement. The technician was super friendly, and highly professional. It only took Troy a few hours to complete the installation with no mess! Will continue to do work with HRI!
Justin Lash
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
HRI staff were all knowledgeable, professional and provided outstanding service. All staff deserve beyond 5 stars. An extra shout out to technician Ernie and customer service representative Sara H thanks for providing great products and service!
Diana Fowler
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Ernie visited us last week for a septic system check.  He was on time, friendly and professional.  He provided advice on interim steps we could take to improve the performance of our system.  He also visited a second location to identify a small water leak which he quickly repaired..  Very satisfied!
Jerry Bartlett
An orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows ratingAn orange star shows rating
Very pleasant and easy to talk with. Just met Ernie. Super nice guy. Explained everything so I could understand it plus a few ideas. Have more to come later as they complete our project. They are upfront about cost and what they do. Recommend highly.
Diana Hilliard
A white cloud outlined in blue, set against a clear sky, creating a serene and tranquil atmosphere.A white cloud outlined in blue, set against a clear sky, creating a serene and tranquil atmosphere.

Our Service Areas & Locations

Search Your Zip Code Here!

An orange location icon

Jacksonville, IL

An orange location icon

Springfield, IL

An orange location icon

Rushville, IL

A HRI map showing locations of HRI Plumbing companiesA series of orange zigzag lines arranged in a row against a clean white background.
A stunning snow-covered mountain glistens in the sunlight, set against a vibrant blue sky, highlighting the serene winter scene.